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Operational Excellence Course

Programme Description

This course is not only introducing functions of reducing costs or increasing productivity in the workplace. It’s about creating the company culture that will allow you to produce valuable products and services for your customers and achieve long-term sustainable growth.

Operational excellence is a journey that involves applying the right tools to the right processes.

When this happens successfully, the ideal work culture is created where employees are provided for in a way that enables them to stay empowered and motivated.


Key topics:

  • Operational Excellence Solutions
  • Process Management
  • Key Performance Management
  • Guided Innovation Management


Learning Objectives:

  • Create predictive performance metrics that lead to the most appropriate organizational behaviors and reduce the amount of firefighting that often occurs in organizations.
  • Provide a structural linkage between an organization ‘s performance report-outs and the processes that created these metrics.
  • Formulate targeted business-area strategies that deliver the most big-picture benefit.
  • Identify and timely execute strategic improvement efforts that enhance the enterprise as a whole.
  • Improve status-meeting report-outs so that there is increased value from these sessions with less invested resources.