Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system to create and manage reservations.
No of hours: 199 Hours
Awarded by: IATA
Outline: You can find it HERE
What you will learn
Upon completing this diploma you will have the skills to:
The key topics that are covered during this diploma include: