Interpreting fare rules and e-ticket data elements is key to satisfying and retaining customers. With the abundance and complexity of today’s fare options, travel customers expect you to provide a service that is accurate, quick and affordable. This course teaches the language of fare construction and fare rules so you provide your customers with the best advice and the lowest fare for their air itinerary. You will develop new skills through practical exercises and with the support of reference materials to become the travel professional your customer’s trust.
No of hours: 70 Hours
Awarded by: IATA
Outline: You can find it HERE
What you will learn
Upon completing this course, you will have the skills to:
The key topics that are covered during this course include: